Last updated: 9 August 2026
HGT Investment Group and its related businesses, including HEMPGenTech, HGT Seed Services, HGT Crop Supply, Sesame Australia and Future Ventures (“HGT”, “we”, “us” or “our”), respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website, create an account, request technical information, submit an enquiry or communicate with us.
Information We Collect
Depending on how you interact with us, we may collect:
- Your first and last name
- Email address
- Telephone number
- Company or organisation
- Job title
- Country
- Areas of interest
- Enquiry messages and catalogue requests
- Account and login information
- Records of your consent
- Technical information such as IP address, browser type, device information, referring pages and website activity
- Any other information you voluntarily provide
We do not ask you to provide sensitive information through the website unless it is reasonably necessary and appropriately authorised.
How We Collect Information
We may collect personal information when you:
- Create a website account
- Sign in or reset your password
- Request access to protected technical information
- Submit an enquiry or catalogue request
- Contact one of our businesses
- Subscribe to future communications
- Browse or interact with our website
- Communicate with us by email, telephone or another channel
Some technical information may be collected automatically through cookies, server logs, security tools and analytics technologies.
Why We Use Personal Information
We may use personal information to:
- Create and manage user accounts
- Provide access to requested technical information
- Respond to enquiries and catalogue requests
- Assess commercial, licensing, seed, crop-supply and partnership enquiries
- Communicate with growers, processors, researchers and commercial partners
- Maintain website security and prevent fraud, spam and misuse
- Improve our website, information and services
- Maintain accurate business and compliance records
- Meet legal and regulatory obligations
- Send relevant communications where you have consented or where otherwise permitted by law
We do not sell personal information.
Accounts and Protected Information
Some technical or commercial information may only be available to registered users.
When you create an account, we may collect professional and contact information to understand who is requesting access. Registration does not guarantee access to products, seed, licences, catalogues or commercial opportunities.
You are responsible for keeping your account credentials secure.
Enquiries and Catalogue Requests
Information submitted through an enquiry or catalogue form may be associated with:
- The page from which the enquiry was submitted
- The relevant HGT business
- The selected product, variety or commercial context
- Your existing account profile, if you are signed in
We use this information to review and respond to your request.
Cookies and Website Analytics
Our website may use cookies and similar technologies for:
- Essential website operation
- Login sessions and account security
- Remembering preferences
- Spam and abuse prevention
- Website performance and analytics
You can restrict cookies through your browser settings. Disabling essential cookies may prevent account, form or protected-content features from working correctly.
Disclosure of Personal Information
We may disclose personal information to:
- HGT personnel and related businesses that need it to respond to your request
- Website hosting, email, security, analytics and technical service providers
- Professional advisers
- Regulators, courts, law-enforcement bodies or government authorities where required or authorised by law
- A purchaser or successor if an HGT business or asset is reorganised or transferred
Service providers are expected to handle information only for the services they provide and subject to appropriate safeguards.
Overseas Processing
Some technology, hosting, email, analytics or support providers may process or store information outside Australia.
Where required, we take reasonable steps to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements. The locations involved may vary according to the service providers used at the relevant time.
Data Security
We take reasonable administrative and technical measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system is completely secure. You should avoid submitting confidential technical or commercial information unless requested through an appropriate channel.
Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing accounts, maintaining business records and meeting legal obligations.
Information that is no longer required may be deleted, destroyed or de-identified, subject to applicable recordkeeping requirements.
Access and Correction
You may request access to personal information we hold about you or ask us to correct inaccurate or outdated information.
We may need to verify your identity before processing a request. In limited circumstances, access may be refused where permitted by law, in which case we will explain the reason where required.
Privacy Questions and Complaints
For privacy questions, access or correction requests, or complaints, contact:
Privacy Officer
HGT Investment Group
Deakin Houseش50 Geils Court
Deakin ACT 2600
Australia
Email: [email protected]
Please describe your concern and provide enough information for us to investigate it. We will review and respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of external sites. You should review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy when our practices, website services or legal obligations change. The current version and its effective date will be published on this page.